Collaborative Knowledge Management CoKM2007
|Start||March 28 2007 (iCal)|
|End||March 30 2007|
|Papers due:||October 15 2006|
|Notification:||November 15 2006|
|Camera ready due:||December 23 2006|
Event in series CoKM
Over the last few years, the use of collaborative knowledge management systems (social tagging systems, wikis, blogs, etc.) has been exploding on the web. This phenomenon is mainly due to the fact that no specific skills are needed for publishing, but also to the social interactions these systems offer. However, while these systems grow larger, users start to criticise the inherent lack of transparent structure in the organisation of resources (e.g. tagging tags). This poses new challenges and fundamental questions to collaborative knowledge management (CKM) systems. Although similar issues have been studied for a long time in Artificial Intelligence (AI), especially in the knowledge representation community, a transfer of suitable methods is lacking so far. There is an urgent need to adapt theoretical foundations to the new challenges that collaborative knowledge management systems are posing.
Even though most CKM tools were initially designed for individuals, there is an increasing demand for adapting their use to the context of companies with the idea of supporting the social network within. With knowledge being an increasingly important resource, knowledge workers play a key role in companies nowadays. Teamwork and efficient communication between workers in a company, supported by CKM tools, can be a crucial factor to increase organisational efficiency and to form the basis for innovations.
Social Network Analysis (SNA) is one of the methods most often used to elicit, visualise and analyse social relations or to detect the underlying social network. Social relations are a fundamental part of CMK applications. These applications define and promote relations between persons and groups. Although it is a promising means to study the underlying social networks in CKM systems in enterprises, the application of SNA in this context has not been investigated so far.
This workshop addresses both general issues concerning CKM systems, as well as questions arising in the context of companies, especially concerning the application of SNA. It serves as a platform for communication, to exchange the latest research results, and develop advanced visions for applying CKM tools. In particular, the workshop invites contributions discussing the following issues:
- How will current and emerging CKM systems support untrained users in sharing knowledge within the coming years, or within different kinds of systems?
- What approaches, methods, and tools from AI can be transferred to CKM systems?
- What can traditional AI learn from the recent developments on the web?
- To what extend can the benefits of CKM in Open Source Communities be related or transferred to a corporate context? How can the effectiveness of applying CKM tools be substantiated?
- How can CKM systems support group formation processes? Which influences on organisational culture exists by applying CKM software in an organisation (or vice versa)? Are there approaches to evaluate the effectiveness and the benefit of such applications?
- How can wikis or weblogs be applied for CKM? Is there a need for semantic wiki?
- Are there successful case studies referring to CKM systems in the enterprise?
- To what extent can SNA methods be applied to analyse CKM systems?
- Are there approaches for elicitation, visualisation and analysis of social relationships in CKM systems?
- In what way can organisational social networks be altered in order to increase knowledge exchange and creation?
- Is there a correlation between communication patterns or network formations and the business performance of a company?
In addition to insights into current research like empirical studies or prototype design and evaluation, the workshop especially welcomes position papers discussing the foundations of the workshop’s topics. This will enable the participants to share their views about the underlying theories and concepts as well as to recognize theoretical and practical limitations. In addition, contributions that do not necessarily comply with the above mentioned topics, but are related to CKM or the SNA approach will also be considered.
Keywords: Social Software, Knowledge Sharing, Wiki, Communication, Collaboration, Social Networks, CKM
 Contact and Organisation
- Melanie Aurnhammer, Sony CSL Paris, Frankreich, melanie[at]csl.sony.fr
- Andreas Hotho, Universität Kassel, hotho[at]cs.uni-kassel.de
- Bertolt Meyer, Humboldt-University Berlin, bmeyer[at]psychologie.hu-berlin.de
- Claudia Müller, University of Potsdam, cmueller[at]wi.uni-potsdam.de
- Matthias Trier, Technical University of Berlin, trier[at]sysedv.tu-berlin.de
 Program Committee
- Harith Alani, University of Southampton (UK)
- Andrea Back, University of St. Gallen (Switzerland)
- Ciro Catutto, La Sapienza University of Rome (Italy)
- Peter Hanappe, Sony Computer Science Laboratory Paris (France)
- Bettina Hoser, University of Karlsruhe (Germany)
- Philipp Keller, Citrin Informatik GmbH (Switzerland)
- Ralf Klamma, RWTH Aachen University (Germany)
- Vittorio Loreto, La Sapienza University of Rome (Italy)
- Volkmar Pipek, University of Siegen (Germany)
- Detlef Schoder, University of Cologne (Germany)
- Frank Smadja, RawSugar (USA)
- Steffen Staab, University of Koblenz-Landau (Germany)
- Gerd Stumme, University of Kassel (Germany)